# Video Chat Not Working On Safari

#### **1. Clear Cache and Website Data**

Safari can slow down due to a large cache or stored website data.

* Open Safari → Click **Safari** (top left) → **Settings** (or Preferences).
* Go to **Privacy** → Click **Manage Website Data** → **Remove All**.
* Go to **Advanced** → Enable **Show Develop menu in menu bar**.
* In the **Develop** menu, select **Empty Caches**.

#### **2. Disable Unnecessary Extensions**

* Open Safari → **Settings** → **Extensions**.
* Disable any extensions you don’t need.

#### **3. Check for Software Updates**

* Go to **Apple Menu** → **System Settings** → **General** → **Software Update**.
* Install any available macOS or Safari updates.

#### **4. Reset Safari**

macOS no longer has a "Reset Safari" button, but you can manually reset it:

* **Delete Safari Preferences**:
  * Open **Finder**, then press `Cmd + Shift + G` and type:

    ```
    ~/Library/Containers/com.apple.Safari
    ```
  * Move everything in this folder to the Trash.
* **Reset Safari Defaults**:
  * Open **Finder** → `Cmd + Shift + G`
  * Enter `~/Library/Preferences/`
  * Find and delete `com.apple.Safari.plist`.
    * Do not delete other files that are similar in name to this.
  * Restart your Mac.

{% hint style="danger" %}
If you don't see `com.apple.Safari` or `com.apple.Safari.plist`, skip these steps and just restart your Mac.  Don't delete other files with similar names or files that have these names and are in different folders.
{% endhint %}

#### **5. Disable Experimental Features**

* Go to **Develop** → **Experimental Features**.
* If you enabled anything custom, reset them to default.


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